Monday, December 7th, 2009
Yesterday, I received a call at my work number from some claiming to be from Bank of America’s Fraud Prevention Department. They told me they were looking for my boyfriend and that they wanted to discuss charges on his Bank of America credit card. We normally don’t use our cards and I couldn’t see him charging anything – let alone several items that would flag the account for suspicious behavior.
I told the woman who I was and she left the following number: 800.427.2449 800.427.2449 and asked me to return the call. She gave me her name as Tory and told me that anyone could help.
It sounded odd. I called John with the info and when he returned the call, they told him that they couldn’t help him because he couldn’t provide the card number. He wasn’t even aware that he had a Bank of America card! I told him I would help him find it. I ended up finding the card – which was never activated. He called the number again and it routed him to another number and then disconnected. He tried calling the number on the back of the card and it was out of service. It must be an old number. I told him to look online to find a legitimate number and when he called they basically told him that the card had zero balance, was never activated and that no one there had ever called.
I looked up the number on http://whocalled.us/ and sure enough it’s a fraud number. Someone needs to do something about this.
This is the second time this has happened over the last few months.
In December my brother and I had photos taken at Sears (in Oakland). I called in January to have them shipped to my house. The charge was something like 7 dollars. As I was reciting my debit card number over the phone, my instinct told me to stop and to use a credit card instead. I figured it was worth the security and I would pay off the amount off immediately.
Two days later I get a call from the credit card company that my card was flagged for suspicious use. Someone had tried to use the card to buy some expensive luggage at Coach.com. Uh yeah – not me. I immediately cancelled the card and had another one reissued.
I am so tired of thieves.